Deliberately Unsustainable Business Models
Love this tidbit at the end - emphasis added by me in (bold):
You should be able to point with pride to both the ways you support the community with reliable, consistent services and supreme awesomeness. The desire to survive will always exist, whether you run a small institution or a giant one. It’s human nature to want to keep your job and keep doing what you’re doing. The challenge is not to make it your primary goal.
