May 2008
13 posts
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The Enterprise Continues to Embrace Social Media →
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Twitter.....and Restaurants?
As every day goes by, I am seeing more and more individuals, corporations and bloggers extolling the virtues of twitter. I love the service, have been a user for a while now and derive great pleasure in the voyeuristic nature of the service. Recently, there has been an increase in companies using Twitter to manage their customer service. Comcast, Southwest and Jetblue spring to mind. I think it is...
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The globalization paradigm emphasizes the fact that information can now travel...
– The Cognitive Age - David Brooks - New York Times